Weekly Engineering Impact

What Engineering shipped for Zig this week

Engineering's progress this week across product, customer operations, and reliability — what we delivered and what's coming next.
Jul 10 – Jul 16, 2026 · Compiled from GitHub, Slack, Notion and Sentry4 features shipped
Lead Generation
Inbound lead automation is now live in production
Demoed last week, shipped to production this week. Website visitors are automatically identified, qualified, and enrolled into outreach — no manual setup required.
Customer Ops
The lead list is now sortable and filterable
Reps can sort the lead list and filter by status or meeting type, and the contact drawer is more actionable — reveal email or phone and place a call without leaving it.
Lead Generation
Lead generation gets a deep-research mode — shipping tomorrow
Zig will dig deeper on every lead automatically, let reps exclude existing customers from a search, and flag when a contact is already in an active outreach sequence.
Security & Access
Admins will see every lead and outreach; reps will see only their own
Role-based access for leads and outreach is fully tested and in final review — admins will see the full leads list and all outreach, while reps will see only the leads and outreach that belong to them.
Reliability
Engineering can now watch automation health in real time
A new live dashboard tracks queue backlog, latency, and worker load across every automated workflow, so problems surface immediately instead of after customers notice.
4
Features shipped to production
6
Items actively in progress
5
Open customer issues being tracked
56
New issues detected by monitoring

This week at a glance

At-a-glance breakdown of this week’s work.

Week summary

Work in flight — expected next week

Deep Research mode, customer exclusion & sequence visibilityKarthick Sankar
CRM Property Mapping (Wayo)Jaskaran
Physical queue segregation for high-priority workSudhanshu
RBAC for leads & outreachSharath Savasere
Instantly white-label account automationJaskaran
Ragie to LlamaCloud migrationSharath Savasere

Impact areas this week

Click any card to expand the details.

🎯 Inbound Automation — Now Live
Shipped▾
The website-visitor-to-outreach automation pipeline demoed last week is now live in production, with UX and bug fixes following close behind.
Led by Preetham Reddy · with Piyush
📋 Sortable Lead List & a More Actionable Contact Drawer
Shipped▾
The lead list can now be sorted and filtered by status or meeting type in both list and calendar views, and the contact drawer was redesigned to be more actionable — reveal email/phone and call a contact directly from it.
Led by Rohit Nayak
🛠️ Lead Generation Brief Now Live
Shipped▾
Resolved a lead-volume issue for Ketch and released this week's lead-generation brief changes to production.
Led by Karthick Sankar
📊 Live Observability for Automated Workflows
Shipped▾
Every automated workflow now reports live metrics to a Grafana dashboard the team watches directly, instead of only finding out about problems after the fact.
Led by Sudhanshu
🔎 Deep Research Mode & Smarter Lead Targeting
Shipping tomorrow▾
Four lead generation improvements ship tomorrow: a Deep Research mode that digs deeper on every lead automatically, the ability to exclude existing customers from a lead-gen search, visibility into whether a contact is already part of an active outreach sequence, and a fix for notes not loading on companies with 200+ contacts.
Led by Karthick Sankar
🔐 Role-Based Access for Leads & Outreach
In progress▾
Admins will see the full leads list and all outreach, while each rep will see only the leads and outreach that belong to them. Testing is complete and a PR is up; Lavish has requested changes before merge.
Led by Sharath Savasere · with Lavish Mantri
🔗 CRM Property Mapping for Wayo
Shipping tomorrow▾
Development is finished on mapping CRM properties into the lead list for customer Wayo, confirmed to go live tomorrow.
Led by Jaskaran
📧 Instantly White-Label Account Automation
In progress▾
Development is finished on the ability to order Instantly email accounts directly from Sauron for white-label customers, and it's now in PR review.
Led by Jaskaran

Media gallery

Loom demos, YouTube videos, and screenshots from this week.

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What we're watching

Open items the team is actively working through.

Instantly connection missing, emails not appearing in outreach flowUnder review
Clearpath can't see Instantly emails in their outreach flow even though the integration is already connected on their end. Reported Jul 16 — no engineer reply logged yet.
AI hallucinated a contact name in an email draftUnder review
Superset (Peter Day) reported Zig drafting a follow-up email with a hallucinated name, alongside a separate bad-enrichment case from an email address. Reported Jul 16 — no engineer reply logged yet.
Email signature setup is manual and save can failNew
Farmers has to add their signature one email at a time, and saving throws a "Custom Tracking Domain not verified" error. Reported Jul 16, team responded same day (~4h47m), still open.
Metronome usage data not syncingTemp fix
Clearpath's usage data isn't appearing in Zig or Metronome. A temporary fix shipped the same day it was reported; root cause is still being investigated.
Duplicate company records fragment customer dataOpen
Nobilite Communications resolves to two separate company records instead of one, both showing as "Unknown." Reported Jul 14, team responded within 26 minutes, still open.

Team shoutouts

Everyone who shipped impact this week.

Rohit Nayak
Customer Ops
Shipped five lead-workspace improvements in one week, each demoed on video for the team.
Preetham Reddy
Lead Generation
Carried Inbound Automation from last week's demo to a live production release.
Karthick Sankar
Lead Generation
Fixed a lead-volume gap for Ketch, released this week's lead-gen brief, and has Deep Research mode, customer exclusion, and sequence visibility landing tomorrow.
Jaskaran
Integrations
Finished CRM Property Mapping for Wayo and Instantly white-label automation in the same week, with CRM mapping confirmed for tomorrow.
Sudhanshu
Reliability
Shipped a live Grafana dashboard giving the team real-time visibility into every automated workflow's health.
Sharath Savasere
Security & Access
Took role-based access for leads and outreach through full testing and into final PR review.

Coming next week

What's in the pipeline once in-progress items land.

Deep Research mode, customer exclusion & sequence visibility — Karthick Sankar · Shipping tomorrow · CRM Property Mapping for Wayo — Jaskaran · Shipping tomorrow · Instantly white-label automation — Jaskaran · Pending PR review · Physical queue segregation for high-priority work — Sudhanshu · Closing out review · RBAC for leads & outreach — Sharath Savasere · Targeting production after requested changes